Terms & conditions

Terms & conditions

Welcome to the sonicgames-uk.com terms and conditions that apply to your use of the sonicgames-uk.com website, and products sold by the Sonic Games Limited website. By accessing this Website, you agree to be bound by them. This Website is provided for the benefit of people who have parental consent. If you are not over the age of 18 or do not have parental consent or do not agree to be bound by these terms and conditions, you may not use or access this Website and we have the right to restrict or prevent your access to the Website. If there is anything you do not understand please feel free to email any enquiry to us here:info@sonicgames-uk.com 

Puzzle Adventure membership

The membership fee covers postage admin and postal costs of your membership certificate and the physical key. If you already have a key and do not require an additional key please notify us by phone or email which can be found on the contacts page of the Sonic Games website. Please note that the membership is a subscription based membership scheme, and if you decide you would like to cancel your membership, please notify Sonic Games 14 days prior to renewal via email or telephone( see contacts section for contact details) in order that we can carry out the PayPal processes for cancelling any recurring payments you might have on the system.  Failure to inform us that you wish to cancel 14 days prior to renewal date will incur administration costs of 15.00 GBP pounds(minus PayPal fees). By joining the membership you accept these terms and conditions.

Benefits of Joining:

  • Discounts on all of our products and services.
  • A physical Key for the particular product you own
  • Access to the global map with golden pyramids located all over the world.
  • Access to the free searches to find hidden Isis puzzles around the world.
  • Access to the forum, with news and updates and entry into the 5% club.
  • Access to the mystery picture game.
  • Access to the Ramisis game with big awards to the first to complete the game.
  • Access to the Platinum pyramid riddles worth £10,000 to the first to solve the hidden location.

DEFINITIONS

"Conditions" means these terms and conditions: "Personal Information" means any personal details provided by you via the Website; "User(s)" means (a) user(s) of the Website either collectively or individually, as the context requires; "We/us/our" means Sonic Games Limited , "Website" means the website located at www.sonicgames-uk.com or any subsequent URL which may replace it; and "You/your" means you as a user of the Website.


1 ACCESS
we will provide you with access to the Website in accordance with these Conditions.

2 YOUR OBLIGATIONS

2.1 You:

2.1.1 Agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;

2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;

2.1.3 Will not upload or transmit through the Website any material, which is defamatory, offensive, or of an obscene or menacing character or that may cause annoyance, inconvenience or needless anxiety;

2.1.4 Will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;

2.1.5 Will not use the Website in any manner that violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);

2.1.6 Will not create and publish a hypertext link to any part of the Website or attempt any unauthorized access to any part or component of the Website; and

2.1.7 Agree that in the event that you have any right, claim or action against any Users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.

3 INDEMNITIES

3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or for products purchased via this website or the use by any other person accessing the Website using your PC or internet access account.

4 OUR RIGHTS

4.1 We reserve the right to:

4.1.1 Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

4.1.2 Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

4.2 We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

5 THIRD PARTY LINKS

5.1 In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

6 MONITORING

6.1 we have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

7 YOUR DATA

7.1 We respect your personal information and undertake to comply with applicable UK Data Protection legislation from time to time in place.

7.2 You should be aware that:

7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and

7.2.2 If you agree by ticking the appropriate boxes on your registration form, we may pass your Personal Information or details of your use of the Website to select third parties for analysis and/or to enable them to contact you about products or services which may be of interest to you.

7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.

7.4 Please click here to view our Privacy Policy, which forms part of these Conditions.

7.5 COMPETITIONS

7.5.1 If you register for any competitions offered via this Website, the competition rules set out in this Clause 7.5, together with any other specific entry instructions or rules posted on this Website by Sonic Games Limited and these User Terms (together the "Competition Rules"), shall apply.

7.5.2 All competitions, promotions, prizes or other giveaways offered by Sonic Games Limited from this Website ("Competitions") are open globally to individuals who are aged 18 or over. Individuals below 18 years of age must have parental consent to partake in any of the competitions, promotions or other giveaways offered by Sonic Games Limited.

7.5.3 All Entrants must register for the relevant Competitions by giving their correct name and address together with their email address. By registering for the relevant Competitions, you acknowledge that you have read and agree to the provisions contained within these Terms and Conditions.

7.5.4 For the purposes of the Data Protection Act 1998, you acknowledge that in the course of entering a Competition on this Website, where you have given consent by ticking the appropriate boxes upon registration, certain personal information or data about you will be captured electronically or otherwise and transmitted to Sonic Games Limited by entering into any Competition, you expressly agree to transfer such personal information or data to Sonic Games Limited to use, store and process the personal information for the purposes of such Competition on this Website. Please check our privacy policy and refer to the registration page for your right to opt out of receiving information from Sonic Games Limited.

7.5.5 By registering for any Competitions, you agree to the use of your name and photographs for publicity material in any Sonic Games Limited publications in any media, including allowing your name to be published on the Website if you are a prize winner.

7.5.6 Unless specifically stated, no purchase is necessary to enter any competitions on the Website.

7.5.7 Prizes are as stated in the Competitions' details on the Website.

7.5.8 Sonic Games Limited will not offer cash alternatives in whole or in part for any prizes offered.

7.5.9 An Entrant may only win one prize per Competition. Entries to any competitions are limited to one per household.

7.5.10 all entries become the absolute property of Sonic Games Limited and will not be returned to Entrants unless otherwise stated by Sonic Games Limited on the Website.

7.5.11 Fraudulent, illegible, multiple or incorrectly completed entries will be disqualified and no responsibility can be accepted by Sonic Games Limited for any delayed, lost or misplaced entries.

7.5.12 Monthly search awards are allocated on a per month basis. See clause 7.6 The Judge's decision is final and no correspondence will be entered into.

7.5.13 Sonic Games Limited reserves the right without notice to you, to remove any Competitions from the Website or to suspend or alter any Competitions on the Website, at its sole discretion for legal or technical reasons. Sonic Games Limited will give Entrants as much notice as possible prior to taking any of the actions described in this clause by posting such notice to the Website, but prior notice may not always be feasible.

7.5.14 Competitions are run subject to English law. Sonic Games Limited makes no representation that the Competitions comply with the law of any other country other than the United Kingdom or that any prizes offered in Competitions are appropriate for use, or are legally able to be offered, in any other country. Those who choose to enter any Competitions on the Website are solely responsible for compliance with local laws and regulations if and to the extent they are applicable.

7.5.15 any time of delivery is an estimate only in respect of the delivery to an Entrant of any prize in any Competitions and Sonic Games Limited shall not be liable for any late delivery of the prizes or any loss or damage caused as a result.

7.5.16 Winners will be notified by post or email after the closing date given for the Competitions on the Website, when Sonic Games Limited will give you details of how and when to claim your prize.

7.5.17 every effort will be made to supply the awards stated.

7.5.18 No responsibility can be accepted by Sonic Games Limited for the quality and/or suitability of any prizes provided by third parties.

7.5.19 Competitions are open to all, excluding employees, friends and family of employees, agents, or any persons professionally connected with Sonic Games Limited.

8 Sonic Games Limited online-shop

8.1 Definitions for Sonic Games Limited Online Shop

8.1.1 With regard to the articles ordered from the Sonic Games Limited series on the Website, the individual conditions are applicable as indicated in that part of the Website.

8.1.2 "Goods" means the merchandise manufactured or supplied by the "Sonic Games Limited Online Shop" and the subject of the order made by you.

8.1.3 Sonic Games Limited online shop/Us/We mean Sonic Games Limited (Company Registration Number 6815088,  trading as the Sonic Games Limited online shop whose registered offices are at Sonic Games Ltd, Unit 2 Vernon Drive, Shrewsbury, SY13TF: UK


8.2 Our contract

8.2.1 our website invites you to buy goods from us. A legally binding contract with us will only arise once full payment has been received from you in relation to the Goods ordered. We shall notify you of acceptance of your order by e-mail to the e-mail address given by you in the order form.

8.2.1.2 Sonic Games Limited does NOT sell toys. Our puzzles are designed for adults over 18 years of age.

8.2.2 Instruction as to how you can place an order

8.2.2.1 to place an order, first find a product of interest, then click add to basket. Once through to the shopping basket page, all items added to the basket will be displayed. Check all items are correct including quantities information. Select quantity. Once satisfied click on the "continue" button to continue to checkout basket or on the "back" button to resume browsing. Select a delivery option. Click on "continue" to proceed to the secure payment area of the site or "continue shopping" to return to the product listings. If you are not logged in you may be asked to do so before proceeding. If you are not yet registered with us, you may be asked to do so before proceeding. Once at checkout, a summary of items to be purchased will be displayed together with any additional delivery charge calculation. Click on "continue" to enter payment details or "back" to return to the previous page. We do not hold any payment information relating to your transaction. We will however hold information about goods purchased. You can gain access to these details by writing to, Sonic Games Ltd, Unit 2 Vernon Drive, Shrewsbury, SY13TF: UK. UK or by emailing info@sonicgames-uk.com

8.2.2.2 The Online order process only caters for orders placed using the English language. For enquiries using any other language email info@sonicgames-uk.com

8.2.2.3 Price

8.2.2.4 The price for any Goods ordered by you will be the price shown on the order confirmation section of the Sonic Games Limited Shop web-site at the time you place your order and will include all taxes applicable.

8.2.2.5 In addition to the price, a delivery charge will be payable in respect of deliveries. The delivery charge will be that shown on the order confirmation section of the Sonic Games Limited Shop web-site at the time of your order placement. If there is any change in the delivery charge payable, we will notify you before your orders are accepted by us and ask for confirmation before proceeding.

8.2.2.6 We will debit the price, plus any delivery charge, from your debit or credit card when we receive your order or as soon as reasonably practicable thereafter.

8.2.2.7 Prices will vary depending on season and special offers

8.2.2.8 Clues

8.2.2.8.1 when purchasing clues via our website, you agree not to resell or publish these clues.

8.2.2.8.2 If you purchase our clues from anyone other than Sonic Games Limited you will not be eligible to take part in the Isis Adventure.

8.3 Returns

8.3.1 If your goods are faulty we offer a money back guarantee or exchange for goods.

8.3.2 Please return items, using the form enclosed with delivery, to Sonic Games,Unit 2 Vernon Drive, Shrewsbury, SY13TF: UK. Faulty goods will be returned at no extra cost, however, in cases where goods are not found to be faulty, a £10 admin charge will be applicable to cover handing and postage costs. Please enclose a cheque for £10 when returning items, made payable to Sonic Games Limited . This cheque will be returned along with the returned item in cases where items are found to be faulty. All refunds are discretionary.

8.3.3 This does not affect your statutory rights.

8.4 Cancellation by Us

8.4.1 We reserve the right to cancel your order if:

8.4.1.1 We have insufficient stock to deliver the Goods you have ordered

8.4.1.2 One or more of the Goods You ordered was listed at an incorrect price due to a typographical error or an error in the pricing information made by us and/or received by us from our suppliers.

8.4.2 If we do cancel your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your debit or credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

8.5 Stock Shortages

8.5.1 if the Goods you order are unavailable we will notify you as soon as possible and suggest a suitable replacement or date when available.

8.5.2 The cost of returning substitute goods on cancellation will be met by Sonic Games Limited.

8.6 Product Descriptions

8.6.1 the product information and photographs contained within our web-site are provided for illustrative purposes only and we cannot warrant that they are accurate. If you are in any doubt as to the precise nature of the product you wish to order, please contact us by e-mail.

8.6.2 Whilst every attempt will be made by the Sonic Games Limited Shop to ensure that the Goods sold and delivered match in every respect description shown or given or sent to You, any minor or immaterial variation or change in color or pattern between the description and the Goods delivered shall not entitle you to reject the Goods nor to claim any compensation for such variation or change.

8.7 Dispatching your goods

8.7.1 The Sonic Games Limited Shop will dispatch your Goods to the address you have provided on the order form for dispatch and we will normally deliver within the specified time frame specified in your order, however you should allow up to 14 days for delivery. Orders will be dispatched using recorded delivery.

8.7.2 Notwithstanding clause 8.7.1, whilst we shall use our reasonable endeavors to meet the dispatch date specified by you on the order form if we cannot accept this dispatch date we reserve the right to notify you by e-mail.

8.7.3 Ownership of, and risk in, the Goods will pass to you once they have been dispatched to you. If you then return the Goods under clauses 8.3 or 8.8, ownership of, and risk in the Goods returned will pass to us on receipt of the Goods by Us.

8.8 Defective Goods

8.8.1 Faulty goods will be returned at no extra cost, however, in cases where goods are not found to be faulty, a £10 admin charge will be applicable to cover handing and postage costs. Please enclose a cheque for £10 when returning items, made payable to Sonic Games Limited. This fee will be returned along with the returned item in cases where items are found to be faulty. All refunds are discretionary.

8.9 You must observe and comply with all applicable regulations and legislation, to purchase Goods from Our website.

8.10 Goods purchased from the Sonic Games Limited Online Shop may not be resold in any form whatsoever.

8.11 Goods Purchased from the Sonic Games Limited Online Shop may only be purchased by those over the age of 18 or with parental consent.

8.12 Use of Cards

8.12.1 by placing an order you authorize the Sonic Games Limited Online Shop at its discretion to carry out a credit reference or other inquiry upon your financial status as Sonic Games Limited Shop thinks fit and you agree to provide such written authorizations which may be required for the purposes of such inquiry. In the absence of such authorization we will be unable to process your order.

8.13 Representations

8.13.1 No statement, description, or recommendation contained in any catalogue, price list, advertisement, communication, and the pages of this web-site or by any employee or agent of the Sonic Games Limited Online Shop shall be interpreted so as to enlarge, vary or override in any way any of these terms and conditions.

8.14 Events beyond our control

8.14.1 We shall have no liability to You for any failure to deliver Goods You have ordered or for any delay in doing so or for any change of the specified delivery date or for any damage or defect to Goods delivered that is caused by any event or circumstance beyond Our reasonable control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

8.15 Invalidity

8.15.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforce-ability of any other part of these conditions will not be affected.

8.16 Privacy

8.16.1 you acknowledge and agree to be bound by the terms of our privacy policy.

8.17 Third Party Rights

8.17.1 Except for Our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

8.18 Governing Law

8.18.1 this contract is subject to English law and the exclusive jurisdiction of the English courts.

9 INTELLECTUAL PROPERTY AND RIGHT TO USE

9.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorized by us.

9.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

9.3 The Website is Copyright, Sonic Games Limited. All rights reserved.

10 NOTICES

10.1 you may send us notices under or in connection with these Conditions:

10.1.1 by post to Sonic Games Ltd, Unit 2 Vernon Drive, Shrewsbury, SY13TF: UK


10.1.2 by fax to 01743363888;

10.1.3 By telephone to 01743363888; or

10.1.4 by email to info@sonicgames-uk.com

10.2 As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us, which will be sent within 3 working days of our receipt and should be retained by you.

11 LIMITATION OF LIABILITY

11.1 WHILE WE WILL USE REASONABLE ENDEAVORS TO VERIFY THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.

11.2 The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied (as far as permissible by law), in relation to the Website, or products or services offered on the Website whether by us or on our behalf including but not limited to implied warranties of non-infringement, compatibility, security, accuracy or completeness, or any implied warranty arising from course of dealing or usage or trade.

11.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.

11.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law.

11.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

11.6 We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party's hyper-text link.

11.7 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:

11.7.1 Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

11.7.2 Any loss of goodwill or reputation; or

11.7.3 Any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.

11.8 We {Sonic Games Limited} shall not be liable for death or personal injury resulting from the misuse of our products, or by accident incurred whilst using our products.

12 SEVERANCES

12.1 if any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be sever-able from these Conditions and shall not affect the validity and enforce-ability of any of the remaining provisions of the Conditions.

13 WAIVER

13.1 nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.

14 SURVIVAL

14.1 each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

15 ENTIRE AGREEMENT

15.1 These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.

16 LAW

16.1 The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.01009401 16.2 The personal information you provide on this Website will be collected by Sonic Games Limited who may, where you have consented by ticking the relevant boxes upon registration (i) pass your details to certain third parties to assist them in analyzing use of the Website and enabling them to contact you about products or services which may be of interest to you and (ii) use it in accordance with our privacy policy.

17 PRIVACY POLICY

17.1 we will collect information about your personal details, and preferences when you tell us what these are and by analysis of traffic on the Website, including by using cookies.

17.1.2 A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting the Website our computer server may recognize the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of the Website.

17.1.2.1 We use standard cookies to track activity around the site. We may also use cookies to track any click through from promotional emails sent by Sonic Games Limited and/or selected partners.

17.2 We use information collected about you to help us (a) develop the design and layout of the Website to ensure that it is as useful and enjoyable as possible and (b) provide the products and services which interest you. If you have given your consent by ticking the relevant boxes upon registration, this information may be used by us and our associated companies to inform you about changes to the Website, new services and products or offers that you might find interesting. If you do not wish to receive this information, please send an email to info@sonicgames-uk.com. We may at our discretion and only where you have consented by ticking the appropriate boxes upon registration, choose to sell, trade, rent or otherwise disclose your personal information to trustworthy third parties situated within the EU or in countries approved by the Data Protection Commissioner. You may change your mind and instruct us not to do so by sending an email to info@sonicgames-uk.com

17.3 In addition, we may provide aggregate statistics about our services, competitions, clients, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. In the event that you're personal details become untrue, inaccurate or incomplete, or in any event, you have the right to access your personal details and may rectify the same.

17.4 Where you have provided your consent by ticking the relevant boxes upon registration, You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by telephone, email, fax or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations.

17.5 We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties if a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.

17.6 When you input information or request services from us, we offer appropriate physical, electronic and managerial security measures in order that you may input information safely whilst effectively preventing that information from being accessed by unauthorized persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorized access to comply with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

17.7 We welcome your questions and comments about privacy issues and the design of the Website. Should you have such comments or have a complaint about how we are using your personal data, please send an email to info@sonicgames-uk.com.

The Puzzle Box competition.
Each picture on the side of the new puzzle box contains a 10 digit code. In order to solve each picture work out which elements within the picture might be the code. Use the digit clues on the puzzle box to help you solve the final code. Once you think you have the correct code for each picture add up all the picture codes and it should = 016163265004 Then solve the secret, but simple algorithm to arrive at the final 10 digit code that begins with Zero and ends with Zero.

The first person to obtain the final master code will win £1000.00 by emailing the final code to puzzlebox@sonicgames-uk.com you will need to own either an Isis or Ramisis puzzle to take part. If you already own an ORB or Ramisis, but don't have one of the new puzzle boxes, you can still enter the competition by purchasing one our new deluxe wooden boxes.

Diamond Orb Terms and conditions in association with The Adventure book.

  • In order to claim one of the 4 x diamond ORB, one of the four codes within the isis adventure book must be solved and the correct code for the particular diamond ORB entered into the electronic lock sited at the location for the particular diamond ORB code solved.
  • The Replica diamond isis must also be solved and the 6 digit code retrieved.
  • Only one diamond ORB can be claimed per person or per household.
  • Codes can be solved by solving the code within the book and applying logic regarding the location and by using clues or hints appropriate to the diamond isis for any particular code.
  • Sonic Games Ltd decisions regarding all aspects of the diamond isis codes in association with the isis adventure book is final and no correspondence will entered into.
  • The codes of the diamond ORB is open to all persons aged 18 or over or with parental supervision and parental consent.
  • The promoter can refuse to redeem any Diamond ORB at its discretion if it appears fraudulent or other unlawful activities have taken place. The promoters decision if final.


All other terms and conditions may apply